If doing a photo exchange, the following policies apply. All props were discounted as part of a photo exchange. Please make sure to read shop policies, below, in regards to the terms of the photo exchange.
Julie's Elegant Crafts' Shop Policies:
Sept. 11, 2015:
If you have purchased a crown or any items with gems (now or previously) be warned that you are responsible to supervise the newborn/young child with this item. The gems are glued on, but may be a chocking hazard if they fall off. Julie's Elegant Crafts is in no way responsible for any harm caused by the small pieces. By purchasing the item, you agree that you have read all shop policies and assume all responsibilities for supervising your child.
Aug. 13, 2015:
If you have purchased an item, and suddenly realize that it will not make it in time (BECAUSE I AM SHIPPING FROM CANADA), only the ITEM total will be refunded, and not the SHIPPING total, as shipping labels, etc., are created right away and are non-refundable. So again, your shipping total is NON-REFUNDABLE, but the item total is.
Aug. 13. 2015:
DO NOT message me asking where you package is. I am experiencing a higher volume of orders and can only dedicate specific hours to answer messages. If you are in US, your order will take a week, to a week and a half to reach US destinations. Also, I have noticed that after Canadian or US holidays, shipping times take longer as customs may be backed up. Please DO NOT message me to ask me where your order is. I appreciate your patience.
Dec. 9, 2014:
I am not responsible if items have been shipped to the "wrong address" because the buyer has not updated address (after a recent move, or what ever the case may be). No refund will be given since it is the responsibility of the buyer to have entered their information properly.
Dec. 9, 2014:
If you are not satisfied with your product, a 75% refund for the *item total* portion of the price (excludes shipping price) will be issued once I receive the items you have returned and inspect the condition of the item. This refund does not include the price for shipping, and you will be responsible for paying for the shipping costs back to me.
June 1, 2014:
If ordering items needed WITHIN a 2 week period:
If the order is needed within 2 weeks, please contact me by personal message, as I will HAVE to upgrade the shipping to express. Some of my orders have been traveling to the US a little slower than expected. To avoid DELAYS and possibly not receiving your order, UPGRADED SHIPPING will be mandatory.
May 16, 2014:
For those doing a photo exchange: As per shop policy, if photographs are not sent within 3 months, you will be responsible for paying the full amount of the purchased item. An invoice will be sent to your account. If this were to happen, you may or may not be able to purchase items from Julie's Elegant Crafts. If props might not be used within 3 months, please let me know with an approximate date of usage, and I will extend the 3 month period.
May 8, 2014:
Delivery fees in Edmonton are now 20$. Even if you want to meet up and then cancel last minute, expect another invoice of 20$ for the delivery fee.
Elegant centerpieces, invitation, photobooth backdrops for any themed wedding.
I sell handmade photo props, scrapbooking crafts and cards. Please don't hesitate to contact me if you want a custom order.
I love to work with photographers! Please don't hesitate to ask me about the photographers' special and I will give you a discount. However, please review my new shop policies (found in the page description, in the about tab).
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